Privacy Policy

1. Introduction

SharpDMARC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use SharpDMARC (the “Service”), how we use it, and the choices you have. Please read this policy carefully.

2. Information we collect

We collect the following categories of information:

Account information

When you register, we collect your name, email address, and any other information you choose to provide (such as your organisation name).

DMARC report data

To provide the Service, we process the DMARC aggregate (RUA) reports you submit or that are forwarded to us on your behalf. These reports contain information about email senders, IP addresses, and authentication results related to your domain(s).

Usage data

We automatically collect certain technical information when you use the Service, including your IP address, browser type, pages visited, and timestamps. This helps us improve the Service and diagnose issues.

Cookies and similar technologies

We use essential cookies to maintain your session. We may use analytics cookies to understand how the Service is used. You can control cookie preferences in your browser settings.

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process and display your DMARC report data.
• Send transactional communications such as account confirmations and alerts.
• Respond to your enquiries and provide customer support.
• Improve and develop new features of the Service.
• Monitor usage patterns and diagnose technical problems.
• Comply with legal obligations.

We will not use your data for advertising purposes or sell it to third parties.

4. Sharing your information

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating the Service (such as cloud infrastructure providers), subject to confidentiality obligations. We may also disclose information if required to do so by law or in response to a valid legal request.

5. Data retention

We retain your account information and DMARC data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

8. Children's privacy

The Service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date and, where appropriate, by sending a notification to your registered email address. We encourage you to review this page periodically.

10. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@sharpdmarc.com.